Privacy Policy

 

The Orchard House & Cafe (collectively “The Orchard House”, “us”, “we”, “our”) are committed to protecting your privacy while providing you with a positive experience on our website and in using our services.

This Privacy Notice explains our privacy practices and provides information on how and why we collect, use and share your personal information through our interaction with you in relation to our services, when you visit our websites.

HOW WE COLLECT YOUR PERSONAL INFORMATION

  • We collect your personal information when you actively provide it to us through your interactions with us. 
  • We may automatically collect personal information from you as you visit our website.
  • We may receive personal information about you from a commercial partner “Expedia, airbnb” or another user of our website and/or Services.  
  • We may infer or derive personal information based on other information we collect, such as with Service features that provide conversational intelligence.

WHAT PERSONAL INFORMATION WE COLLECT

 Personal Information you actively provide to us or we collect from third parties, business partners, other users, and service providers, or which is publicly available

Your contact information/Identifiers: Name, email address, phone number, mailing address and any other identifiers a user provides when accessing or using our Services.

Your payment information: Billing name, mailing address, and credit card or other payment information.

Other information: Social media profiles, LinkedIn URLs, custom profiles and any other information about you that you may voluntarily provide or any information about you that may be publicly available.

Personal information we collect through your interactions with: our Website and Services as a user or a participant

  • Files, any content of communication in any format (including  but not limited to documents, SMS, pictures, transcripts, notes, recordings, voicemails, etc.) or other information you or another user or participant upload, provide, grant access to or otherwise implement. *Note that users and participants control the content that they provide, and it may include any category of personal information.

HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information for the following purposes, to: Communicate with you; Verify your identity to prevent fraud in compliance with applicable law; Provide you with Services regarding to The Orchard House & Cafe including respond to your requests; Develop and improve the The Orchard House & Cafe Services; Market and advertise our Services; Perform surveys; Ensure quality assurance.

We do not pass any individual’s consent to receive SMS from The Orchard House & Cafe to any third party. We do not share phone numbers with third parties for the purpose of allowing those third parties to send SMS.

HOW WE RESPECT YOUR PRIVACY RIGHTS

We provide you with the opportunity to access, review, modify, and delete your personal information that we process.

HOW WE KEEP YOUR PERSONAL INFORMATION SECURED

Keeping your information secure is important to us. We have taken appropriate steps designed to reduce the risk that your personal information may be subject to loss, misuse, unauthorized access, disclosure, alteration or destruction.

UPDATES TO THIS NOTICE

We may update this Notice from time to time in response to changing legal, technical, or business developments. If we make changes to our Notice, we will post those changes on this page.

CONTACT US

If you have any questions, comments or concerns, please e-mail info@theorchardhouseandcafe.com